Terms of Sale
These Terms of Sale apply to purchases from Sweet Knead Bakery through this website. By submitting an order, you agree to these terms and to the product, price, fulfillment, zero cancellation, and other details shown at checkout. If an order confirmation contains different order-specific terms, the confirmation controls for that order.
Nothing in these terms limits rights that cannot be waived under applicable law.
Cottage Food Products
Sweet Knead Bakery offers foods made and sold under the laws and rules that apply to its operation. Available products, sales locations, delivery areas, and shipping destinations may be limited by those rules. Products are intended for the end customer and may not be resold unless Sweet Knead Bakery expressly agrees and the resale is lawful.
Please read the product label and any required cottage-food disclosure provided with your order. Product descriptions and photographs are provided to help you choose, but handmade items may have reasonable differences in color, decoration, size, or appearance.
Ingredients & Allergens
Ingredient and major-allergen information is provided on the product label or with the product as required by applicable law. Products may be prepared or packaged in a home or shared kitchen where allergens are present. Unless Sweet Knead Bakery expressly confirms otherwise in writing, no product is represented as allergen-free, and cross-contact cannot be ruled out.
If you have an allergy, intolerance, or dietary requirement, review the available information and contact Sweet Knead Bakery before ordering. You are responsible for deciding whether a product is suitable for you or the intended recipient. Product information is not medical advice.
Orders & Availability
An order request is not accepted until Sweet Knead Bakery confirms it or payment is successfully completed, as indicated during checkout. Products, dates, and quantities remain subject to availability. Sweet Knead Bakery may decline or cancel an order because of an error, unavailable ingredients or capacity, suspected fraud, an unsafe or unlawful request, or a fulfillment restriction. If Sweet Knead Bakery cancels a paid order, the amount charged for the canceled portion will be refunded.
You are responsible for providing accurate contact, customization, and fulfillment information. Also, you are responsible for reviewing the order before submission.
Prices & Payments
Prices are shown on the website and may change before an order is placed. The total presented at checkout includes the selected products and any deposits, or other fees to applicable purchases.
Payments are processed by the payment provider shown at checkout. You authorize that provider to charge the selected payment method for the amount displayed. A deposit does not reserve a date unless the checkout or order confirmation says that it does. Any remaining balance is due according to the order confirmation.
Custom orders, changes, and cancellations
For custom products, you must provide requested details and approvals by the stated deadlines. Inspiration images communicate a general direction and Sweet Knead Bakery does not promise an exact copy.
Because treats and custom-made products are customized to each order, they may not be returnable or refundable after preparation begins, except when required by law or when Sweet Knead Bakery agrees otherwise.
Pickup & Delivery
Pickup ONLY unless written confirmation from Sweet Knead Bakery confirming we availability to deliver. Deliveries must be local and will require an extra fee.
For pickups you are responsible for being available during the agreed window and following storage, transport, reheating, and food-safety instructions after receiving the order.
Shipping is currently NOT available.
Subscriptions
Sweet Knead Bakery offers a subscription. The frequency, products or benefits, recurring price, pickup, and any minimum term will be shown before purchase. By subscribing, you authorize recurring charges until cancellation.
You may cancel future renewals using the account or contact method provided with the subscription. Cancellation does not automatically refund a charge already processed or an order already prepared, except when required by law or stated in the subscription offer.
Customer Accounts & Communication
If you create an account, you are responsible for keeping your sign-in information secure and for activity under the account. Contact the business if you believe the account has been used without permission.
You agree to receive electronic order records and transactional communications at the contact information you provide. Marketing email or text messages require the consent described when you sign up and can be stopped using the unsubscribe or opt-out instructions in the message.
Responsibility & Resolving Concerns
Sweet Knead Bakery is responsible for products and remedies to the extent required by applicable law. To the fullest extent the law permits, Sweet Knead Bakery is not responsible for losses caused by inaccurate customer instructions, failure to collect or receive an order, improper handling after fulfillment, unauthorized resale, or events outside reasonable control.
If you have a concern, contact Sweet Knead Bakery promptly using the information on this website or in your order confirmation so the parties can try to resolve it. These terms are governed by the laws that apply to the sale. If one provision cannot be enforced, the remaining provisions continue to apply.
Changes & Contact
Sweet Knead Bakery may update these terms for future orders by posting a revised version on this page. The terms presented when you place an order continue to apply to that order.
Questions about an order or these terms may be sent using the contact information displayed on this website or in your order confirmation.